Shipping & Returns

Shipping – Latvia & Baltics

Orders are shipped with Omniva, Unisend, Latvijas Pasts or DPD.
Delivery usually takes up to 3 business days.

Orders over 45 EUR receive free delivery in the Baltics.
During sales periods, dispatch may take longer — up to 7 business days.

Shipping – European Union

Orders are shipped with DPD.
Delivery takes 3–7 business days, depending on the country.

Shipping costs are shown at checkout and are based on the order weight.
During sales periods, dispatch may take up to 7 business days.

We do not deliver to PO boxes.
Currently, we only ship within the EU and the UK.

Shipping – United Kingdom

Orders are shipped with FedEx DDP.
You can choose between Standard or Priority shipping at checkout.
Delivery takes up to 7 business days.

We currently ship only roasted coffee to the UK.
As roasted coffee is a food product, it is subject to 0% VAT and no import taxes on arrival.

Returns

You have rights to return and refund any unused and undamaged product within 14 days of receiving it.
Refunds are processed within 7 business days after we receive the returned goods.

Return shipping costs are covered by the customer.
All returns should be sent to:

AS KALVE Coffee
Mazcenu aleja 43b – 4th gate
Jaunmārupe, 2166, Latvia

Damaged Products

If your order arrives damaged, please contact us at info@kalvecoffee.com.
We will arrange a replacement or refund.