Responsibility

WE ARE HERE TO PROVIDE AN OUTSTANDING COFFEE EXPERIENCE TO YOU

By putting our core values into all of our processes, we aim to deliver the best of what coffee can offer to anyone and everyone who enjoys it.

Direct trading

Direct work with coffee producers allows us to purchase beans straight from the farmers, and today 76% of our coffee comes through direct trade with Sancoffee in Brazil.

As buyers, we value relationships that go beyond transactions and choose suppliers with social and environmental practices that meet our standards.

BEING PART OF KALVE

As an employer, we create an environment where people can grow with pay above the industry average and support for their career development. Having an inclusive team with different perspectives, experiences and ideas matter to us. We encourage dialogue and stand firmly against any discrimination.

Our guests

In our coffee shops, guests are welcomed with warmth, care and competence, ensuring each visit is a pleasant and meaningful experience.

Partners

This same care extends to our partners, whose needs are treated as our own. We provide coffee and full support, forming a foundation for strong, lasting collaborations.

Coffee producers

Team

Guests

Partners

Planet

We acknowledge that any form of production has an environmental impact, so we take part in actions and build systems that help reduce our ecological footprint.

In the coffee industry, the protection of biodiversity and the prevention of forest degradation are essential issues. When choosing partners to source green coffee, we require strong compliance with environmental policies that safeguard forests and wildlife.

Packaging also plays an important role, yet its life cycle is short and can create additional waste. We use only refillable or fully recyclable packaging, including a deposit system for local deliveries, reusable tins for home use, and fully recyclable packaging for our business partners.

Governance

Our approach to business is built on being a force for positive change. When making decisions and developing strategies, we take responsibility for everyone involved in our work. To ensure structured governance, we have created an internal accountability framework that clarifies the roles and responsibilities of every team member.

Our culture is inclusive, supporting diversity, responsiveness, and ethical business practices while providing equal opportunities across the team. In our partnerships, communication is grounded in collaboration and mutual understanding. Our processes, data, and information are transparent, and we share our knowledge and skills whenever possible.

Roasted in Latvia